Customer Support & Contact Centers

AI voice agents that deliver 24/7 intelligent customer support at scale

Selira Voice AI in Action

Account Inquiry
Hi, I need to check my account balance
I can help with that. Your current balance is $3,425.67.
Can I also see recent transactions?
Of course. You have 5 transactions from today. Would you like details?
Technical Support
My login isn't working
I can help troubleshoot. Have you reset your password recently?
No, I haven't
Let's send you a reset link. Check your email and follow the instructions.
Order Status
Where is my order?
I can check that. What's your order number?
Order 12345
Your order is in transit and arriving tomorrow by 5 PM.

Voice AI Capabilities

Account Management

Instant balance inquiries and account transfers with secure verification

Technical Troubleshooting

Step-by-step guidance for common issues with knowledge base integration

Order Management

Order tracking, modifications, returns, and fulfillment coordination

Appointment Scheduling

Check availability, book appointments, and handle rescheduling requests

Multilingual Support

24/7 customer service in 50+ languages for global teams

Seamless Handoff

Smooth escalation to human agents with full conversation context

Impact for Organizations and Customers

For Organizations

  • Reduce contact handling costs significantly
  • Scale support without proportional staffing increases
  • Deliver consistent service quality 24/7
  • Improve first-contact resolution rates

For Customers

  • Instant support with near-zero wait times
  • Natural conversations with AI that understands context
  • Support in their preferred language
  • Personalized experiences based on history

Modernize Your Contact Center with Voice AI

Join leading organizations using Selira Voice AI to deliver exceptional support at scale.

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