Healthcare & Clinics

AI chat agents that transform patient engagement and care delivery

Selira Chat for Healthcare in Action

Symptom Triage Assistant
I have a sore throat and fever
I understand. Can you tell me how long you've had these symptoms?
About 3 days now
Based on your symptoms, I recommend scheduling an appointment. Would you like to see Dr. Smith tomorrow at 10am?
Appointment Booking
I need to schedule a checkup
I'd be happy to help! Do you have a preferred date?
Next week Wednesday?
I have availability on Wednesday at 9am, 2pm, or 4pm. Which works best?
2pm please
Perfect! You're booked for Wednesday at 2pm. Confirmation sent to your email.
Medication Reminders
Hi Sarah! Reminder to take your evening medication (Lisinopril 10mg)
Taken, thank you!
Great! You're due for a refill in 5 days. Would you like me to request one?
Yes please
Refill requested. Your pharmacy will notify you when it's ready.

Key Capabilities

Symptom Assessment

AI-powered triage determines urgency and recommends appropriate care pathways

Appointment Scheduling

Real-time availability checking and automated booking confirmation

Prescription Support

Refill requests, medication reminders, and pharmacy coordination

Post-Visit Care

Discharge instructions, follow-up scheduling, and recovery guidance

Impact Metrics

Significant

Call Reduction

Fewer calls to front desk

24/7

Patient Access

Round-the-clock support

<1s

Response Time

Instant AI responses

Use Cases & Conversation Flows

For Clinical Staff

  • Significant reduction in phone call volume to front desk
  • More time for high-value patient interactions
  • Automated triage prioritizes urgent cases
  • Consistent adherence to clinical protocols

For Patients

  • 24/7 access to symptom guidance and appointment scheduling
  • No hold times or phone tag with office staff
  • Support in multiple languages
  • Consistent, empathetic communication every time

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