Hospitality & Travel

AI chat agents for booking assistance, guest support, and personalized travel recommendations

Selira Chat for Hospitality in Action

Booking Assistance
I need a hotel for March 15-18
Where and what's your budget?
New York, under $250/night
Found 12 options with free WiFi and gym. Want beachfront or city center?
City center, near subway
Perfect! Showing top 3 matches. Book now?
Guest Concierge
What's near the hotel?
Restaurants, museums, parks within 5 min. What interests you?
Fine dining and museums
Recommending 5-star dining and 3 top museums. Want reservations?
Room Support
How do I adjust temperature?
Use remote on nightstand. I can raise it to 72°F. Want that?
Yes, also need extra towels
Done! Housekeeping bringing towels in 5 minutes.

Hospitality Capabilities

Smart Booking

Personalized room recommendations, instant availability checks, and seamless booking completion

Local Recommendations

Curated suggestions for dining, attractions, and activities based on guest preferences

24/7 Concierge

Instant service requests, housekeeping coordination, and guest issue resolution

Multilingual Support

Support for international guests in 50+ languages with cultural context

Loyalty Integration

Automatic point rewards, exclusive offers, and VIP member recognition

Guest Analytics

Detailed insights into guest preferences and behavior for personalization

Impact for Hotels & Guests

For Hotels

  • Reduce front desk workload by 60%
  • Increase direct bookings through AI recommendations
  • Improve guest satisfaction scores 25%+
  • Optimize room upselling and revenue management

For Guests

  • Personalized recommendations matching preferences
  • Instant answers to service requests 24/7
  • Seamless check-in/out and room control
  • Best deals and loyalty rewards at checkout

Elevate Guest Experience with Selira

Join leading hotels delivering AI-powered personalized service.

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